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Terms and Conditions

<h1>Ticketing Terms and Conditions</h1>

  1. The purchase and use of the World Relays Gaborone 26 tickets and admission to the venues for the Event are subject to the following terms and conditions (“Terms and Conditions”) and such other rules issued by World Athletics and WRE GABORONE26 local organizing committee, and the Government of Botswana. Within these terms and conditions references to the “Authorities” means WRE GABORONE 26 LOC AND the Government of Botswana, anyone who purchases or uses Tickets (“Ticket Holder”) is held to have agreed to the Terms and Conditions and the Rules, including as they are issued, updated or revised by the Authorities from time to time.
  2. This Ticket is permission to admit entry for one person for the time, date and venue listed on the Ticket, and if applicable, to the seat or section listed on the Ticket, which the Authorities reserve the right to withdraw or modify if the seating is modified. In addition to other available remedies, the Authorities have the right to cancel Tickets (including requiring the return of Tickets), refuse admission to any venue or remove a person from any venue, if the person is in violation of these Terms and Conditions or the Rules, without any refund. The right to remove includes, but is not limited to, removing any person that does not abide by any country, state, city or local public health, safety, harassment or discrimination laws, orders, or policies, or is otherwise jeopardizing public safety. Any activity likely to interfere with the performance of or endanger any athlete, team member, coach, official, or other person, or that causes or risks damage to any property, will result in immediate removal without refund of the admission price.
  3. All persons aged 6 years and up must have a Ticket for admission. Children under the age of 6 should be securely strapped to an adult who has a Ticket, otherwise they will need a Ticket if they occupy a seat. There are specific children’s Tickets for sale for certain sessions for children ages 6- 13 years old.
  4. Tickets for accessible wheelchair and limited-mobility seats will be available for every session at each price level. A maximum of three Tickets can be purchased to accompany a single Accessible Ticket. All such Tickets are on a first come first served basis.
  5. There will be no re-entry to any session if a Ticket Holder leaves the venue after they have entered.
  6. Except as specifically allowed in the Terms and Conditions, all sales are final, Tickets are non-refundable and, may not be cancelled. Tickets cannot be exchanged for different seats in the same session or Tickets for a different session.
  7. Except upon extraordinary circumstances and as authorized by any of the Authorities, in their sole and absolute discretion, Tickets cannot be replaced if lost, destroyed, stolen or unable to be accessed on a mobile phone.
  8. Tickets may be limited to a maximum number per person, per session, per payment card and/or household. Any limitations will be communicated at the time of purchase and may be subject to change.
  9. No person attending the Event shall record, upload, post and/or transmit, any sound, moving or still image, description, or results of the Event, in whole or in part. It is strictly forbidden to disseminate over the Internet, radio, television or any other current and/or future media, any sound, picture, image, data, description, result and/or statistics of the Event in whole or in part for any sort of public access and/or commercial purpose, or to assist any other person(s) conducting such activities, unless permitted by World Athletics in writing. Persons may take photographs and short videos are permitted on their personal devices only (i.e. mobile phones, tablets etc. provided that such photographs or short videos are kept private and not posted, shared, disseminated, transmitted or published on any current or future media).
  10. Any Ticket Holder or any other person attending the Event are held to have given their consent, which cannot be withdrawn, to the use by any of the Authorities, World Athletics or third parties authorized by any of the Authorities, in perpetuity (i.e. forever), for commercial purposes or otherwise, free of charge or any compensation, of their voice, image and likeness in live or recorded video display, broadcast, streaming, uploading, posting or other transmission or recording, photographs, or any other media technologies now or hereafter existing, taken or recorded in connection with the Event.
  11. Ticket Holder agrees that images and recordings taken by or on behalf of Sony (an official sponsor of the Event) will be used for use by Sony for non-commercial purposes (i.e. to communicate the Sony’s association with WA and the Event). and held by the in accordance with its Sony Corporation - Privacy Policy.
  12. Ticket Holders agree that their personal data be processed in accordance with the ticket providers (Tickito) and LOC.Ticket customers and Ticket Holders are advised their personal data is shared with World Athletics for business analytics purposes and held in accordance with the World Athletics privacy policy.
  13. All Tickets to the Event will be delivered via a mobile platform and physical Tickets will not be issued for the Event except as otherwise allowed by the Authorities. Ticket customers may purchase Tickets for themselves and family and friends, who by accepting such Tickets agree to be bound by these Terms and Conditions, but otherwise Tickets may not be transferred to any third parties. Otherwise, neither the Ticket customer nor a Ticket Holder may sell, offer to sell or otherwise transfer such Tickets without the prior written approval of any of the Authorities. Subject to the transfer limitations, these Terms and Conditions are binding upon the successors and assigns of any Ticket Holder and the Authorities.
  14. Admission is guaranteed only for Tickets purchased from the official ticket provider. Tickets purchased through any outside entity or re-sale websites are done so at the individual’s own risk. Invalid or counterfeit tickets will not be refunded and replacements will not be issued.
  15. Any of the Authorities may request that a Ticket Holder provide a full explanation of the details of the Ticket Holder’s activities to determine whether the Ticket Holder has complied with these Terms and Conditions and each of the Authorities may, in their absolute discretion, cancel the Ticket(s) and expel the Ticket Holder from the venue for any violation of these Terms and Conditions.
  16. Tickets may not be used for advertising, sales, commercial or any other promotional purposes, whether or not for commercial gain (including in connection with any competition, advertisement, promotion, auction or sweepstakes or as part of any hospitality or travel package), unless this has been contractually authorized by World Athletics or by a third party authorized by World Athletics.
  17. Tickets may not be transferred, used or otherwise disposed of in a manner that would cause a reasonable person to believe that any person has a sponsorship arrangement with or relating to the Event or any part of the Event, unless this has been contractually authorised by World Athletics or by a third party authorised by World Athletics.
  18. Any Ticket offered for sale, sold, transferred, used or disposed of in breach of these Terms and Conditions may be cancelled and any person seeking to use the Ticket may be refused admission to or removed from any venue without refund or compensation, even if the Ticket Holder did not have prior notice of these Terms and Conditions or the breach of these Terms and Conditions. Further, the Authorities may pursue any other remedies available in relation to the breach of these Terms and Conditions.
  19. Ticket Holders are strictly prohibited from using, wearing, possessing or holding objects and materials for promotional or commercial purposes, or offering to sell, selling, or possessing with the intent to sell, beverages, food, souvenirs, clothes, or other promotional and/or commercial items at any venue, unless this has been expressly authorised by World Athletics in writing prior to such activity. All such items may be removed or confiscated by the Authorities without any compensation payable to the Ticket Holder.
  20. It is prohibited to take into any venue where the Event takes place any of the following items (referred to as “Prohibited Items”):
  • bottles, cans, coolers, thermos, alcoholic beverages, containers, picnic baskets, food, strollers, certain banners, poles, weapons, munitions, ammunition, umbrellas, balls, frisbees, explosives, fireworks, flares and smoke bombs, drones, laser pointers or any other items which could compromise public safety or disrupt the athletes or cause unreasonable interference to other spectators view of events or interfere with television production;
  • any type of promotional or commercial item including but not limited to banners, badges, signs, symbols and leaflets; and
  • any professional equipment or device capable of being used for the recording, transmission or dissemination by any other manner of sound, moving or still images, description or results of the Event, except for sound or video devices brought for private use (e.g. personal cell phones);
  • any other material held as dangerous and/or not authorised by the Authorities or in the Rules. The Authorities reserve the right to update, amend or revise the list of prohibited items from time to time.
  1. For the purposes of security and the orderly and smooth implementation of the Event, if requested by the Authorities all persons shall be required to cooperate in respect of providing evidence of identity, conducting inspections of personal belongings, confiscation of Prohibited Items, and must consent to security searches, screenings whether by walk-through metal detection, handheld metal detection, bag checks or otherwise. To enhance public safety and make venue access more efficient a
  2. There is absolutely no smoking or vaping of any substances in or around the Venue.
  3. Ticket Holders and any persons attending the Event will be required to comply with all health and safety protocols issued by the Authorities and all guidance of the Department of Public Health and alla applicable laws and policies of Botswana through the Ministry of Health and Gaborone City department of health management. This may include communicable disease screening, testing, vaccination and other safety protocols.
  4. If the Event is cancelled, Ticket Holders will be entitled to a refund. A refund will be given based on the original method of payment and to the original Ticket customer of the Tickets only. A check will be issued and mailed to the Ticket customer to their address on record for Tickets purchased by cash or check and Ticket customer’s credit card will be credited for Tickets purchased by credit card. No credits will be issued and the Ticket will have no cash value. Refund will not include any per Ticket or per order service, handling and/or processing charges, or taxes. The refunds specified in this section are the Ticket Holder’s only remedy for the cancellation of the Event. Refunds are only available to the original Ticket customer for Tickets purchased directly through the official ticketing provider and none of the Authorities are responsible for the refund practices put in place by secondary ticket providers.
  5. In the event of a pandemic, public health emergency or other order by government authorities, the Authorities may be required to limit the capacity of the Event or restrict the number of attendees to the Event. In that case, the Authorities will decide, in their sole and absolute discretion, any venue capacity and seating configuration, and which Tickets will be cancelled to allow for such capacity. Cancelled Tickets will be refunded as provided above for cancellation, and such a refund is the Ticket Holder’s only remedy for any Ticket cancelled as provided in this section.
  6. If the Event is postponed, the Authorities will determine, in their sole and absolute discretion, whether any Tickets will be refunded.
  7. Ticket Holders understand and accept (a) that there is a risk of Event cancellation or postponement that is beyond the control of the Authorities, (b) that all travel plans and arrangement, including air and hotel bookings, are made with the risk that the Event may be cancelled or postponed, and (c) that a postponed Event may have a different schedule and order of competition events.
  8. Should any provision(s) of these Terms and Conditions be declared unenforceable by any court of competent jurisdiction, the remainder of these Terms and Conditions shall remain in effect as if such invalid or unenforceable provision(s) had not been contained in these Terms and Conditions.
  9. A Ticket Holder assumes all risks and dangers associated with their attendance at the Event including any bodily harm and property damage or loss incidental to attendance at the Event whether occurring prior to or during the Event. A Ticket Holder understands that the Authorities cannot control all of the actions of third parties and that the Authorities are not responsible for all acts or omissions of any third parties, even if the parties’ acts or omissions are in violation of these Terms and Conditions or the Rules. Each Ticket Holder releases each of the Authorities, World Athletics and their owners, agents, employees and contractors, and waives all liability for any bodily harm (including death) or property damage or losses arising from or incidental to the Event of any nature whatsoever, even if the harm, damage or loss is caused by the negligent acts or omissions of one or any one of the Authorities, World Athletics or their owners, agents, employees or contractors, and whether arising in contract or in tort. The release and waiver does not apply if the harm, damage or loss is caused by the willful misconduct or gross negligence of one of the Authorities, World Athletics or their owner, agent, employee or contractor, in which case, the liability shall be several and limited to the Authority, World Athletics or specific owner, agent, employee or contractor that acted with willful misconduct or gross negligence.
  10. Specifically, without limitation, there is an inherent risk of exposure to COVID-19 in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising
  11. from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against the Authorities, World Athletics and their owners, agents, employees and contractors relating to such risks, hazards and dangers.
  12. The Authorities are not responsible for any lost, stolen, damaged or unreadable tickets, or any inability to access an electronic ticket, and the Authorities have no liability for the failure to access the Event or failure to honor a Ticket because a Ticket is lost, stolen, damaged, unreadable or inaccessible. This does not apply to an error created by the fault of the Authorities.
  13. LIMITATION OF LIABILITY. In no case will either party be responsible to other for any consequential, incidental, special or punitive damages, even if one party has been advised of the possibility of such damages, and regardless of whether the claim is based upon any contract, tort, or other legal or equitable theory. All limitations of liability will apply even if the limited remedy fails of its essential purpose and the limitation of liability and allocation of risk is an essential element of the basis for the bargain between the parties. In the event of any dispute between the Ticket Holders and any Authority regarding the Event, the Authority’s maximum liability, and the Ticket Holder’s sole and exclusive remedy, is the purchase price for the Ticket subject to the dispute.
  14. NO WARRANTIES. There are no warranties of any kind, express or implied, in connection with the Event or the Tickets or otherwise, and they are all presented “AS IS.” While a schedule of competitive events may be presented, all schedules and events times and dates are subject to change without notice.
  15. These Terms and Conditions will be governed and construed in accordance with the laws of the Republic of Botswana without regard to principles of conflicts of law. Subject to the requirements to arbitrate, any claim, action or suit against any of the Authorities must brought and conducted solely and exclusively in terms of Arbitration Act of Botswana Cap 06:01 and the applicable rules. However, if any claim, action, or suit must be brought in Botswana, it will be brought and conducted exclusively in the High Court of the Republic of Botswana.BY EXECUTION OF THIS CONTRACT, TICKET HOLDER CONSENTS TO IN PERSONAM JURISDICTION OF SUCH COURTS. Each party waives, to the fullest extent permitted by law, any objection any such court is an inconvenient forum.
  16. No waiver by any of the Authorities of any right arising out of a breach by a Ticket Holder of any of these Terms and Conditions is a waiver of any right arising out of a subsequent breach of the same or a breach of any other term or condition or a waiver of the term or condition itself. A waiver of any term or condition of these Terms and Conditions for one Ticket Holder does not require or imply a waiver for any other Ticket Holder.
  17. These Terms and Conditions are a final and complete statement of the agreement between the Authorities and the Ticket Holder, and fully supersedes all prior agreements or negotiations, written or oral.

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